Refund Policy

Effective Date: Flix IPTV

Introduction

At [Your Website Name], we strive to ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds will be issued for purchases made through https://flixiptv.online/.

1. Eligibility for Refunds

• Subscription Services: Refunds for IPTV subscriptions will only be considered within 7 days of the purchase date, provided that less than 2 hours of streaming has been used.
• App Activation Fees: Fees paid for app activation are non-refundable.

2. Requesting a Refund

To request a refund, please contact our support team at support@flixapp.online with your order number and reason for the request. Refunds will be processed within 7-14 business days after approval.

3. Non-Refundable Situations

• Change of Mind: We do not offer refunds for changes of mind.
• Technical Issues: No refunds will be issued for technical issues related to user error, such as incorrect device setup. However, our support team is available to assist you in resolving such issues.

4. Chargebacks

Any chargebacks made to your credit card for services rendered will be contested, and we may suspend your account pending resolution.

5. Contact Us

For any inquiries regarding our Refund Policy, please contact us at support@flixapp.online.